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A digital wallet is simply a new way for you to access your card, allowing you to pay at participating retailers by touching your finger to your phone.
Yes! Your FNBC debit card is eligible for Apple Pay®, Google Pay®, Samsung Pay®, and Garmin Pay.
All smartphones and devices are supported with the latest operating system update.
To make a purchase, simply wave your phone under or over the contactless reader (may vary by terminal) when near a merchant terminal that accepts token payments.
Because the real card information is never exposed, tokenized payments are very safe. If the phone is lost, you should contact us immediately to suspend or deactivate your token. There is no need to deactivate or replace your real debit card.
The number of merchants accepting tokenized payments is growing every day. Your cardholders should look for the following symbols to identify where they can use their digital wallet
On a qualifying device, download or open the digital wallet of your choice and the follow the directions that are displayed. This process is known as provisioning. Once the provisioning request is approved, you may begin using your digital wallet.
The initial provisioning activity is the only piece of the new service which requires an active Internet connection for the duration of the process. Common reasons your request may have failed include: